Our Services

Residents benefit by having their utility individually metered, billed independently from other units and only pay for their own consumption.

Alexian Energy provides unbiased professional sub-metering services to our customers to equalize utility costs. We design, install and maintain sub-meters for multi-resident units on behalf of developers, landlords, managers and property owners. Additional services include billing reconciliations, payment of master bills and benchmarks analysis to aid in conservation efforts.

Prices

The current Alexian Energy’s standard rates for our most common services are as follows:

Service	Charge
Account Set Up (New Recipients Only)	$30.00 one-time charge
Service and Maintenance Charge	$12.50 per invoice per utility per month
Meter Charge	$0.00 per invoice per month
Late Payment Administration	1.5% per month on outstanding balance
NSFs	$30.00 per NSF transaction
Disconnection of Service	$55.00 per disconnection (After regular hours $120.00)
Reconnection of Service	$55.00 per reconnection (After regular hours $120.00)
Collections	As charged by Collection Agency
Service Call	$85.00 per hour
Security Deposit per Utility	$100.00 at time of signing as per Conditions of Service
Credit Card Payment	Service charge of 2.5% for every payment
Mailed Invoice	$5.00 per paper mailed invoice

Please refer to the Ontario Energy Board for a list of all standard regulatory charges. All fees are subject to change over the Term of any Agreement or on such other amounts as approved by the Ontario Energy Board.