Your utility sub-metering services
We provide landlords, property management firms, condominium associations, homeowners associations or other multi-tenant properties with the ability to bill their tenants for individual measured utility usage.
Help customers save money
through energy conservation by better understanding their consumption and cost.
Alexian Energy Services Inc. is a Canadian company with headquartered in Toronto. We were established 2013 to provide Canadian customers with sub-metering services as an extension to our existing Electricity and Natural Gas retailer billing services. We partner with other Licensed Electricity Marketer, Licensed Power Generators, operators of Solar PV installations and Power Producers.
We provide utility sub-metering services to landlords, property management firms, condominium associations, homeowners associations or other multi-tenant properties in order to bill their occupancy for individual measured utility usage. These include individual water meters, gas meter or electricity meters. We provide multiple options for customer payments including preauthorized debit, credit card, online banking, telephone banking, own bank or online via our secure payment portal.
Property Management Firms
Condominium Associations
Home Owners Associations
Covid-19 Energy Assistance Program (CEAP)
Residential Customers
The Government of Ontario is providing $9 million to support eligible residential customers struggling to pay their energy bills as a result of COVID-19. CEAP is delivered directly by electricity and natural gas utilities and unit sub-meter providers, further to rules laid out by the Ontario Energy Board. CEAP provides a one time, on-bill credit to eligible residential electricity and natural gas customers to help them catch up on their energy bills and resume regular payments. Eligible customers can apply starting applying on July 13, 2020. Contact us for further details regarding eligibility and how to apply, or visit oeb.ca/ceap.
Small Business Customers
The government also announced $8 million for the COVID-19 Energy Assistance Program for Small Business (CEAP-SB) to help small businesses that are struggling to pay their energy bills as a result of the COVID-19 emergency. We expect that program details will be available later this summer.
Get your monthly statement easier
We provide easy access and download your statement online. Just simply provide your name and account number.
FAQs
This ensures you only pay for the services you use.
Your utility is supplied by your local utility. We are a third party billing provider that has entered into a sub-metering agreement with your building.
Your meter is electronically read remotely.
Every unit in your building will receive a bill monthly around the 15th of the month.
There are many options available to pay your bills. They include, online with a credit or debit card at alexianenergy.com/payments, PayPal, eTransfer, Bank Payee, Cheque or by calling our customer service department.
Administration fees are part of all utility bills regardless of your billing company. Some companies choose to hide these fees. However, we believe in transparency and as such your administration fee(s) are always shown separately. This fee covers the services we provide.
If your services were recently disconnected please contact our customer service department to arrange for reconnection. Depending on the reason for the disconnection you may need to pay a reconnection charge, a security deposit and all or a portion of any outstanding amounts.
Depending on the reason for the disconnection you may need to pay a reconnection charge, a security deposit and all or a portion of any outstanding amounts.
Legal
Copyright 2020 by Alexian Energy Services Inc. All Right Reserved.